Shipping & Delivery
We deliver our exclusive luxury collections worldwide via premium express couriers (including UPS, DHL, FedEx, and specialized international freight forwarders).
To protect our customers from unexpected customs duties and excessive shipping costs, we have implemented an Automated Safety System for our Fashion World TV shipments.
- Regional Protection: Our system automatically detects your location and prioritizes stock from your geographical region for your protection.
- Available Stocks: USA Stock, Europe Stock, UK Stock, and Global Stock.
- Global Reach: Our proprietary “Global Stock” products are fulfilled through our direct luxury textile facilities in the USA, Europe, Brazil, and Asia.
As a proprietary luxury brand, Fashion World TV offers the possibility to request customized designs or check for availability in other regional stocks. Contact our concierge team via WhatsApp for personalized assistance:
Request via WhatsApp
- Tracking: All orders include a tracking number provided via email upon dispatch.
- Delivery Times: Calculated in real-time at checkout based on stock origin and your destination.
Return Policy
- Eligibility: Items must be unworn, unwashed, and in original condition.
- Timeframe: Returns must be initiated within 15 days of purchase.
- Refunds: Processed within 7-10 business days. Funds will appear in your account within 1-3 business days after processing via our secure professional channels.
Payments & Financial Integrity
To ensure the highest level of security and commercial privacy for our luxury transactions, we exclusively use regulated Tier-1 banking partners and secure merchant processors.
- Digital Payments: Secure checkout via Stripe. We support all major credit cards.
- Bank Transfer: Fast and secure local bank transfers (via Relay Financial) are available for USA, Europe (EU), United Kingdom (UK), and Switzerland (CHF). Banking coordinates are provided upon order completion.
As a luxury fashion brand, we protect our operational stability and your privacy. We do not accept payment methods that compromise sensitive commercial data or impose arbitrary restrictions. Our Stripe-secured and direct-to-bank systems ensure maximum transparency and safety.
FAQ
Which currencies do you accept?
We accept US Dollars, Euros, British Pounds, and Swiss Francs (CHF) via bank transfer and Stripe-secured payments.
Why is my purchase restricted to certain stocks?
This is a safety measure to ensure you receive your order in the shortest time possible without being surprised by international customs fees or taxes. We prioritize your local stock for your convenience.
Can I request a customized item?
Absolutely. Fashion World TV offers the unique possibility to request customized pieces, even for single items, ensuring a truly exclusive luxury experience. Use our WhatsApp concierge for more info.
Are the delivery costs the same for all regions?
Shipping costs depend on the destination and the weight of the package. You will see the final shipping price during the checkout process.